RETURNING & DELIVERING YOUR LOU-LAH ACCESSORIES
Items are checked before packaging, but in the unlikely event that you are not entirely satisfied with your purchase, we are happy to help.
You have 14 calendar days to return an item, from the date that you receive it.
To be eligible for a refund, your item must be unused and in the same condition in which you received it.
Please notify us by email of your intentions to return items, prior to posting it to us. Upon receipt of the goods, we will process the agreed refund or exchange.
Items will be sent by Royal Mail or other reputable couriers.
We will endeavour to dispatch items within 48 hours of receiving your order.
We charge a minimal standard rate of £2.99 for postage and packaging, please ensure you are happy with this before ordering.